FAQ's - The Season Pass Box

What is The Season Pass Box?  The Season Pass is a quarterly “surprise” box filled with handmade home decor from Creatively Southern.  It’s our way of helping you easily refresh your home decor each season or give items in the box as gifts to friends and family!

What does it cost? Each box is $69.95  and includes free shipping within the continental United States. The value of each box is over $100!

What is included in the box? A curated collection of items fitting that box’s theme for the season. All items have been either handmade by us or other makers and personally used and loved by us! Each box could include home decor, florals, bath and body, candles, food items, lifestyle pieces and more. Each of the items that we make for the box are new designs that have never been released or available in our shop before. They are exclusive to the box and will not be available for individual purchase in our shop or market locations for many months, if at all. These items are curated with purpose and bundled together for a much lesser price than they would be available to purchase in our shop individually. 

Are the items in the box handmade? Every box will include at least 3 or more items that are handmade by us at Creatively Southern as well as other handmade items we have curated from other makers.

What if I don’t like something in a box, can I return it? We do not accept returns of our boxes or the individual items inside. We realize not everyone will love every item or can use it in their home. Each item has been thoughtfully chosen, is high quality, and keeps with the Creatively Southern brand. Even if you can’t use it yourself, you can feel good about gifting any of the items for family or friends.

If an piece arrives broken in your box please let us know so we can offer you a refund or exchange for that particular item.

How do I order a box? Boxes are listed every three months and quantities are limited. They are only available on our website. We highly recommend you join our VIP group to be the first one notified when they launch! It’s first-come, first-served and once they’re gone- they’re gone! You can place an order online at creativelysouthern.com.

When do I get my box? Boxes will be shipped out or ready for local pickup a 5-7 days after launching so you will not have to wait long for your happy mail!!

Can I send this as a gift? YES! The Season Pass box makes a wonderful gift! We are happy to include a special message inside the box for the recipient at no additional charge! When ordering online, there is an option to add a personalized gift note to your order. Just let us know what you would like your message to say and we’ll take care of the rest!

Questions regarding our shop and handmade signs…

Do you do custom orders? Yes. We offer custom order signs for both your home and business. Select your option from the Custom Orders menu at the top of this page. 

Do you do wholesale? We do! Reach out to us to discuss your needs and our wholesale program. 

Do you ship outside the United States? I do! I ship in the United States and Canada. Shipping is free for all orders over $45 in the continental United States and shipping cost for Alaska, Hawaii, and Canada will be calculated at checkout.

Where are you located?  We are based in Knoxville, Tennessee, USA. We currently have our items for sale in the Southern Market Shops at 5400 Homberg Drive, Knoxville, TN and at Burrville Antiques on Market Street in Clinton, Tennessee. 

Still have more questions? Please contact us and we will respond as soon as possible.